Technical Writer at S&P Global New York, NY

Technical Writer at S&P Global, Boulder, Colorado, United States.

About the Role
We are part of the product management team, designing user guides and website content for S&P Global Market Intelligence. This role helps communicate the value of new products and supports client retention.

Responsibilities and Impact
As a Technical Writer you will create content that maximizes the value of our financial data platforms, including data feeds, Cloud, and API solutions. You will advocate for customers, develop deep understanding of their needs, and produce documentation that anticipates user questions.

Develop documentation plans for product and content releases

Produce user guides, technical guides, release notes, database schema diagrams, website content, data dictionaries, and related content

Estimate, plan, and prioritize work to meet product delivery schedules and ensure accurate content

Work closely with product managers, product owners, and Agile development teams during the development cycle

Develop effective working relationships and build consensus among stakeholders

Collaborate with product management, client support, and the commercial team to improve content based on feedback

Contribute to monthly client newsletter

Basic Qualifications

2-3 years of experience in technical writing

Bachelor's or Master's degree in technical communications, English, or related field

Clear, concise writing style with expert-level English grammar and mechanics

Technical acumen to work with database, Cloud, and API technologies

Ability to explain complex financial data concepts to multiple audiences

Excellent interviewing skills for eliciting information from subject matter experts

Proficiency with Microsoft Word, Excel, Adobe Acrobat Pro, Visio, Snagit, SQL Server Management Studio, Snowflake, Adobe Experience Manager

Preferred Qualifications

Knowledge of financial industry, accounting principles, and financial concepts

Experience with HTML and website content management systems

Experience with relational database concepts and SQL query language

Experience with API and/or Cloud technologies

Experience with Python

Experience with Agile development methodologies

Right to Work Requirements
This role is limited to persons with indefinite right to work in the United States.

Benefits

Health & Wellness: Health care coverage designed for the mind and body

Flexible Downtime: Generous time off to keep you energized

Continuous Learning: Access resources to grow your career and learn new skills

Invest in Your Future: Competitive pay, retirement planning, continuing education program with company‑matched student loan contribution, and financial wellness programs

Family Friendly Perks: Benefits for partners and children

Beyond the Basics: Retail discounts, referral incentive awards, and other perks

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

EEO Statement
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

Job ID: 308161

Posted On: 2024-12-06

Location: Boulder, Colorado, United States

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