User Experience (UX) Copywriter

UX Copywriter

Required Education • Bachelor's Degree or military experience Required Experience: • At least 2 years of copywriting or creative writing experience • At least 2 years of experience creating content for digital products or UX environments Preferred Experience: • Experience in B2C, Performance, Digital, or Direct Response marketing • Experience in the financial services industry • Designing for cross-channel experiences • Comfortable working with Product and Tech partners • Familiarity with working and contributing to an established design system
Job Overview: We're seeking a UX Copywriter to craft clear, compelling web copy for credit card product pages and digital tools. You'll collaborate with a team of 4 UI/UX designers, stakeholders, and legal/compliance teams to deliver user-friendly content for a hybrid role based in Richmond Key Qualification/Experience: • Write for the User Experience. • Craft engaging, simple, and intuitive copy for digital channels, translating complex information and legal text into user-friendly language. • Collaborate with technology, product, and business teams to uncover customer and business needs, then translate them into concepts that evolve and enhance the product interface and experience. • Advocate for the customer through human-centered design methods, including discovery, research, ideation, and user testing. • Work with researchers and analysts to understand customer needs and define opportunities through usability and empathy studies. • Participate in end-to-end product design by framing problems, determining insights, and defining copy to serve customer needs. • Contribute to our internal design system by creating new standards, best practices, and guidelines for content. • Collaborate and deliver. • Work closely with designers, product managers, engineers, and researchers to deliver world-class digital experiences. • Present copy concepts in a compelling way to various stakeholders to create support and alignment. • Deliver error-free work with keen attention to detail. • Manage multiple deadlines on numerous projects happening at the same time. • Listen to and incorporate feedback from stakeholders with diverse goals and perspectives. • Determine when to use existing solutions or start from scratch, so you can invest your time where it matters. • Understand the goals of a project, take direction well, and ask questions when you need clarity.
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**