Associate Director, Key Accounts - Neuroscience –South Central-Central Region

Position Summary

Associate Director, Key Accounts – Neuroscience – South Central-Central Region. A field-based strategic leader responsible for driving enterprise account strategy, access, and adoption across complex health systems and Integrated Delivery Networks (IDNs). The role is accountable owner and quarterback for assigned strategic accounts, aligning cross-functional teams to deliver seamless execution, optimize system-level access, and accelerate adoption of COBENFY.
Key Responsibilities

Develop a deep strategic understanding of assigned health systems, including customer objectives, stakeholder ecosystems, market dynamics, and decision‑making processes, translating insights into actionable account strategies that drive access, adoption, and measurable outcomes in the Neuropsychiatry space.
Drive optimal formulary access and positioning by leading P&T strategy, advocating for inclusion on clinical pathways and protocols, and proactively addressing barriers to adoption.
Own and lead the development and execution of integrated, cross‑functional account plans, aligning internal matrix stakeholders and resources to deliver coordinated, high‑impact engagement across hospital systems and IDNs.
Serve as the primary BMS Neuroscience point of contact for executive stakeholders, building and sustaining trusted relationships across C & D suite, pharmacy, finance, clinical, and operational leadership.
Lead strategic discussions on reimbursement, health system economics, and value‑based care, leveraging clinical and economic evidence to articulate and advance the value proposition of COBENFY.
Partner with cross‑functional teams, including Market Access, Medical, Sales, and Health IT, to ensure alignment and execution of initiatives such as protocol integration, EMR/EHR updates, and operational initiatives.
Analyze market data and account‑level insights to identify opportunities, prioritize actions, and optimize strategy in response to evolving healthcare trends and system dynamics.
Identify and address customer pain points and operational inefficiencies, collaborating with stakeholders to develop solutions that improve patient access, streamline care delivery, and enhance system performance.
Ensure effective communication and implementation of system‑level decisions across affiliated accounts to drive consistency in strategy and execution.
Operate in full compliance with all applicable laws, regulations and BMS policies, while maintaining the highest standards of integrity, ethics and patient‑centricity.
Maintain a high level of field engagement (>80%) to effectively support account strategy execution and stakeholder partnership.
Qualifications & Experience

BS/BA degree required.
Minimum of 8 years of progressive experience in pharmaceutical, healthcare or health system environments, with a strong focus on hospital and IDN engagement.
Demonstrated expertise in U.S. healthcare systems, including provider, payer and integrated delivery network dynamics, with direct experience in hospital and acute care settings.
Deep knowledge of market access and health system strategy, including formulary management, P&T processes, reimbursement models, pathways and protocol development, and EMR/EHR integration.
Proven track record of driving business growth, access and adoption through effective account management, strategic execution, and consistently delivering against performance objectives.
Demonstrated ability to influence senior and executive‑level stakeholders across complex health systems, including C‑suite, pharmacy, finance and clinical leadership.
Strong capability to lead in a matrix environment, mobilizing cross‑functional teams and driving execution without direct authority.
Advanced strategic thinking, analytical and problem‑solving skills, with the ability to translate insights into actionable business strategies.
Excellent communication and executive presence, with strong presentation and stakeholder engagement skills.
Demonstrated leadership ability, including navigating complex internal and external environments and building high‑impact networks.
Experience in psychiatry, neuropsychiatry or related therapeutic areas preferred; prior experience in sales, market access or marketing roles strongly desired.
Prior people‑leadership experience preferred.
Valid driver’s license and willingness to travel extensively in a field‑based role.
Compensation Overview

Field – United States – US: $166,350 – $201,571. The starting compensation range is listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided on the basis of demonstrated experience.
Benefit Offerings

Health Coverage: Medical, pharmacy, dental and vision care.
Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better and Employee Assistance Programs (EAP).
Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work‑life benefits include: Paid Time Off; US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees); Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays and 3 optional holidays. Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement and military needs and an annual Global Shutdown between Christmas and New Years Day.
Equal Employment Opportunity

We are an equal opportunity employer. Our selection is based on business needs, job requirements and the applicant’s qualifications. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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