Associate Director, Key Accounts - Neuroscience –South Central-Central Region

Working with Us
Challenging. Meaningful. Life‑changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible.

Position Summary
We are seeking a strategic, results‑driven, and experienced individual to join our team as an Associate Director, Hospital Key Accounts Manager (KAM) – Neuroscience. This is a critical role in establishing Bristol‑Myers Squibb as a leader in Neuroscience and supporting the efforts of Neuroscience Healthcare Providers in improving patient outcomes.

The Associate Director, Key Accounts – Neuroscience is a field‑based strategic leader responsible for driving enterprise account strategy, access, and adoption across complex health systems and Integrated Delivery Networks (IDNs). This role serves as the accountable owner and quarterback for assigned strategic accounts—aligning cross‑functional teams to deliver seamless execution, optimize system‑level access, and accelerate the adoption of COBENFY. The Associate Director partners with executive stakeholders across clinical, operational, and financial disciplines to influence decision‑making and deliver measurable business outcomes.

Key Responsibilities

Develop a deep, strategic understanding of assigned health systems, translating insights into actionable account strategies that drive access, adoption, and measurable outcomes in the Neuropsychiatry space.

Drive optimal formulary access and positioning by leading P&T strategy, advocating for inclusion on clinical pathways and protocols, and proactively addressing barriers to adoption.

Own and lead the development and execution of integrated, cross‑functional account plans, aligning internal matrix stakeholders and resources to deliver coordinated, high‑impact engagement across hospital systems and IDNs.

Serve as the primary BMS Neuroscience point of contact for executive stakeholders, building and sustaining trusted relationships across C/D suite, pharmacy, finance, clinical, and operational leadership.

Lead strategic discussions on reimbursement, health system economics, and value‑based care, leveraging clinical and economic evidence to articulate and advance the value proposition of COBENFY.

Partner with cross‑functional teams, including Market Access, Medical, Sales, and Health IT, to ensure alignment and execution of initiatives such as protocol integration, EMR/EHR updates, and operational initiatives.

Analyze market data and account‑level insights to identify opportunities, prioritize actions, and optimize strategy in response to evolving healthcare trends and system dynamics.

Identify and address customer pain points and operational inefficiencies, collaborating with stakeholders to develop solutions that improve patient access, streamline care delivery, and enhance system performance.

Ensure effective communication and implementation of system‑level decisions across affiliated accounts to drive consistency in strategy and execution.

Operate in full compliance with all applicable laws, regulations, and BMS policies, while maintaining the highest standards of integrity, ethics, and patient‑centricity.

Maintain a high level of field engagement (over 80%) to effectively support account strategy execution and stakeholder partnership.

Qualifications & Experience

BS/BA degree required.

Minimum of 8 years of progressive experience in pharmaceutical, healthcare, or health system environments, with a strong focus on hospital and IDN engagement.

Demonstrated expertise in U.S. healthcare systems, including provider, payer, and integrated delivery network dynamics, with direct experience in hospital and acute care settings.

Deep knowledge of market access and health system strategy, including formulary management, P&T processes, reimbursement models, pathways and protocol development, and EMR/EHR integration.

Proven track record of driving business growth, access, and adoption through effective account management, strategic execution, and consistently delivering against performance objectives.

Demonstrated ability to influence senior and executive‑level stakeholders, including C‑suite, pharmacy, finance, and clinical leadership, across complex health systems.

Strong capability to lead in a matrix environment, mobilizing cross‑functional teams and driving execution without direct authority.

Advanced strategic thinking, analytical, and problem‑solving skills, with the ability to translate insights into actionable business strategies.

Excellent communication and executive presence, with strong presentation and stakeholder engagement skills.

Demonstrated leadership ability, including navigating complex internal and external environments and building high‑impact networks.

Experience in psychiatry, neuropsychiatry, or related therapeutic areas preferred; prior experience in sales, market access, or marketing roles strongly desired.

Prior people leadership experience preferred.

Valid driver’s license and willingness to travel extensively in a field‑based role.

Compensation Overview
Field – United States – US: $166,350 – $201,571

The starting compensation range listed above is for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided based on demonstrated experience.

Benefits
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time.

Health Coverage: Medical, pharmacy, dental, and vision care.

Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work‑Life Benefits
Paid Time Off varies by employee status. All global employees who are actively employed at and paid directly by BMS are eligible to take advantage of the Global Shutdown.

Supporting People With Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments, and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com.

Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process.

For more information about our Equal Employment Opportunity statement, visit careers.bms.com/eeo-accessibility.

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