Assistant Store Manager #Cosmos sport Πάφου (Νeon mall)

Cosmos Sport SA

– member of

JD Sports Fashion Plc

We are looking for a talented and passionate

Assistant Store Manager

for our store Cosmos Sport (Neon mall).

Job Overview:

Assistant Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world‑class guest experience. Assistant Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition, ongoing people development and growth within their community.

Responsibilities:
Customer

Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction

Foster a client centric mindset by developing and maintaining solid client relationships

Implement, in partnership with other company functions, clienteling initiatives and events and securing client loyalty

Team

Train, mentor, motivate and offer constructive feedback to the team

Support team members (e.g., leading by example or coaching) to ensure a great guest experience

Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth

Ensure a hazard‑free, safe and healthy working environment in compliance with regulations

Ensure the team is always informed about product, policies and procedures

Attract and recruit the best talents available on the market through networking and scouting

Retail

Lead and manage all the day‑to‑day operational activities of the store and ensure compliance with policies and procedures

Monitor and control store productivity levels with an aim to achieve targeted KPIs

Implement personnel and resource planning strategies to optimize staff schedules

Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention

Requirements

University Degree or equivalent qualification

2-3 years’ experience in the retail industry (preferably fashion experience)

Excellent use of English language and computer skills

Excellent verbal, written and interpersonal skills

Numerical and analytical knowledge to monitor KPIs

Sound working knowledge of Microsoft Office

Leadership skills and business orientation

Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style

Customer service orientation with in depth knowledge of basic business management processes

Passion for sports and fashion

Willingness to learn and tackle new challenges

Benefits

Competitive compensation package, with salary increases based on performance & performance bonuses

13th salary

Up to 75% discount at the European University of Cyprus, for on campus or online studies

Up to €3,000 discount at UCLan, for both undergraduate and postgraduate studies, supporting your academic and professional development

Wellness & wellbeing programs

Employee discounts for the Cosmos family (Cosmos Sport, Sneaker10, Slamdunk, JD Sports) –with even bigger perks after 1 year with us!

Career growth opportunities & continuous training in Greece and Cyprus

Extras, discounts and perks (Sports allowance for the activity of your choice and gym memberships with ALTERLIFE Gyms)

At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard tο race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.

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