Assistant Store Manager #JD Sports Limassol (My Mall)

We are looking for talented and passionate Assistant Store Manager for our JD Sports Store in My Μall Limassol! If you are a team player and you love Sports and Fashion, we want to meet you!

Responsibilities
CUSTOMER

Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction

Deal with inquiries and complaints and resolving clients issues / requests

Foster a Client centric mindset by developing and maintaining solid Client relationships

Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty

TEAM

Train, mentor, motivate, offer constructive feedback to the team and encourage progression within the company

Assist in regular training meetings within the store and ensure all personnel completes the inhouse online Academy, making sure the team is able to maintain the high standards required

Support team members (e.g., leading by example or coaching) to ensure a great guest experience

Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth

Ensure a hazard-free, safe and healthy working environment in compliance with regulations

Ensure the team is always informed about product, policies and procedures

Attract and recruit the best talents available on the market through networking and scouting

RETAIL

Manage day-to-day operational activities of the store and ensure compliance with policies and procedures

Monitor and control store productivity levels with an aim to achieve and exceed targeted KPIs

Analyse reports in order to make key sales decisions

Implement personnel and resource planning strategies to optimize staff schedulesWork extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention

VISUAL MERCHANDISING

Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.

Making sure that all new product and the advertised product is all visible and in the correct locations.

Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.

Requirements

University Degree or equivalent qualification

A minimum of 2-3 years’ experience of managing a standalone retail store (or Department Store floor)

Excellent use of English language and computer skills

Excellent verbal, written and interpersonal skills

Numerical and analytical knowledge to monitor KPIs

Sound working knowledge of Microsoft Office

Leadership skills and business orientation

Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style

Customer service orientation with in-depth knowledge of basic business management processes

Passion for sports and fashion

Willingness to learn and tackle new challenges

Benefits

Competitive compensation package, with salary increases based on performance & performance bonuses

13th salary

Up to 75% discount at the European University of Cyprus, for on-campus or online studies

Up to €3,000 discount at UCLan, for both undergraduate and postgraduate studies, supporting your academic and professional development

Wellness & wellbeing programs

Employee discounts for

Cosmos family

(Cosmos Sport, Sneaker10, Slamdunk, JD Sports) –with even bigger perks after 1 year with us!

Career growth opportunities & continuous training in Greece and Cyprus

Extras, discounts and perks (Sports allowance for the activity of your choice and gym memberships with ALTERLIFE Gyms) Link here

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