Senior Director, Customer Insights & Engagement

Bristol-Myers Squibb is seeking a Director of Customer Insights & Engagement in Princeton, NJ, to lead strategic analytics and market research initiatives across the US Immunology business. The role drives insights generation, cross-functional partnerships, and the adoption of AI/ML techniques to inform senior leadership decisions.
The position emphasizes leadership, governance, and the development of standardized reporting frameworks to support strategic planning and resource allocation.

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