Studio Program Manager

Full job description

Company: Alaska Airlines

The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.
If you share our passion for creating an airline people love, we want to hear from you.
Role Summary

The Studio Program Manager is a subject matter expert in creative studio operations and project management at Alaska Airlines. As an individual contributor, this role exercises considerable judgment to make decisions in the efficient operations of the in‑house creative studio and provides recommendations to address workflow and overall process to deliver timely and accurate work.
Key Duties

Exercise judgement to make decisions related to projects ranging from strategic brand initiatives to quick turn design projects, using judgement to prioritize based on business need and resource allocation.
Supports the implementation of systems/software support to achieve an efficient and cost‑effective operation and manages the enablement and ongoing operation of systems and processes established.
Manages execution of projects from initial design concepts through final production, providing efficient workflow and real‑time communication through each phase.
Identifies opportunities to expedite project delivery and reduce cost. Communicates any unresolved problems or possible timeline issues, along with recommended actions for correction.
Reports and optimizes output from the creative studio including quantity/source of requests, time to brief, time to execute, alignment to brand strategy, and performance.
Supports portfolio management by collaborating with other program or project managers to align projects with strategic goals, optimize resource allocation, and ensure efficient project delivery within the portfolio.
Ensures optimal systems are in place to monitor production flow of assigned work.
Documents project changes based on feedback and organizes presentation materials for creative reviews.
Job‑Specific Experience, Education & Skills

Required

4 years of experience in a production role within a creative studio, agency or in‑house team.
Bachelor’s degree with a focus in marketing, project management or related field, or an additional two years of relevant training/experience in lieu of this degree.
Experience establishing processes and systems to efficiently manage a creative studio environment.
Experience as a project manager or equivalent leadership experience on creative projects.
Experience implementing projects involving process improvement.
Ability to manage expectations in a high‑pressure, deadline‑filled environment.
Ability to communicate clearly and concisely both orally and in writing.
Ability to present creative work to stakeholders; speak to creative choices, defend decisions and gain alignment.
Ability to identify problems and collaboratively develop alternatives for solutions.
High school diploma or equivalent is required.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred

A professional certification in project management (PMP).
Job‑Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind‑hearted, deliver performance, and be remarkable.
Salary Range

$95,000 - $142,600 / year
Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don’t typically hire at the top of the range.
Total Rewards

Free stand‑by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well‑being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
More information about Alaska/Horizon Total Rewards

Please visit our career site and view benefits.
Application deadline

Apply by 7:00 PM Pacific Time on 5/30/2024
Employment Type

Full‑Time
FLSA Status

Exempt
Regular/Temporary

Regular
Equal Employment Opportunity

We are proud to be an Equal Employment Opportunity (EEO) and affirmative action (AA) employer that is committed to diversity, equity and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain safety and security of Alaska Airlines and Horizon Air, its employees and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.

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