Accessories & Branded Goods Growth Manager

Position
Accessories & Branded Goods Growth Manager (Mahwah, NJ). Recruitment Range: $107,500–$150,000

Overview
The Accessories & Branded Goods Growth Manager sits within the Customer Experience & Commercial Revenue function in the Customer Care department. The role focuses on maximizing revenue through innovative strategies and operational optimization, leading two direct reports and collaborating with Field Staff, Finance, Data Science, Service Marketing, Business Partners and the Global Customer Care Team.

Responsibilities

Lead, coach and mentor direct reports, fostering a high‑performance culture focused on commercial excellence, analytical rigor, and continuous improvement.

Responsible for Accessories & Branded Goods line items in the Parts & Accessories Profit and Loss Statement, including budget configuration, retailer and channel partner business plans, forecasting and a calendarized roadmap to achieve targets.

Develop strategies for future accessories and branded goods, supporting brands in bringing personality to life through accessories and special editions.

Collaborate with marketing, retail and digital teams to support product launches and promotional activity.

Manage relationships with suppliers and manufacturers, ensuring compliance with brand and quality standards and that licensed products meet business case assumptions.

Oversee the importing process, including logistics coordination, customs compliance and documentation.

Monitor production timelines, resolve supply issues and maintain accurate forecasting.

Manage programs for port vs. retailer installed accessories to maximize profitability and quality for clients.

Manage and oversee Branded Goods wholesale, e‑commerce, Mahwah boutique and event pop‑ups, curate merchandise collections and support special‑edition vehicles.

Qualifications

Bachelor’s degree in Business, Economics, Marketing, Finance or related field.

10+ years of experience in Aftersales, Fixed Operations, Accessories & Branded Goods, Commercial Revenue Management or related automotive function.

Proven success driving Accessories & Branded Goods sales growth through pricing, portfolio management, vendor management and strategic program execution.

Strong understanding of retailer network performance, KPIs, service retention, attachment rates and customer lifecycle metrics.

Advanced analytical capabilities with expertise in Excel, BI and AI tools; ability to develop budgets, forecasts, business cases and ROI models.

Ability to translate complex data into actionable insights and executive‑level recommendations that drive business decisions.

Strong commercial acumen with experience identifying revenue opportunities, optimizing pricing strategies and managing margins.

Demonstrated ability to lead cross‑functional initiatives, influence stakeholders and drive results without direct authority.

Proven project and program management skills, including launching, tracking and continuously improving large‑scale business initiatives.

Excellent communication, presentation, change management skills; automotive OEM, pricing analytics, retailer incentive, RFQ, or accessories supply chain experience preferred.

Schedule
Hybrid Way of Working: Office days Monday, Tuesday, Thursday; Choice days Wednesday and Friday.

Compensation
Base pay varies based on location, skills and market factors. The total compensation package may include a target bonus, medical/health benefits, 401(k) eligibility, paid time off (vacation, sick, personal, parental leave). At‑will employment.

Benefits
Employee benefits include competitive health and retirement plans, broader time‑off policy, discounted luxury vehicle program and various other perks.

Legal Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.

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