Growth Strategy Consultant - Customer Experience Utilities

Accenture is seeking a Management/Strategy Consultant to help utilities clients reinvent customer service, drive performance, and balance customer trust with cost-to-serve. The role combines strategic assessment, data-driven insights, and implementation across channels such as web, chat, and phone.
You will work with cross-functional teams to design future-state operating models, deploy AI-enabled solutions, and develop roadmaps that deliver measurable customer, operational, and financial

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