Growth Strategy Lead: Customer Experience & AI (Utilities)

Accenture is seeking a senior leader to guide large-scale Utilities customer service transformations. The role spans assessment through implementation, owning roadmaps that improve customer trust, reduce cost to serve, and deliver measurable financial impact.
You bring 10+ years in strategy or management consulting with utilities domain experience, data-driven insights, and hands-on AI capabilities to translate emerging tech into practical roadmaps and operating models.

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