Director, Customer Insights & Engagement – Market Research, Cell Therapy

Bristol-Myers Squibb in Madison/Princeton, NJ seeks an Associate Director, Customer Insights to lead market research and insight generation for the Global Cell Therapy portfolio. You will design studies, synthesize diverse data, and present objective insights guiding brand strategy and customer engagement.
The role emphasizes collaboration with Centers of Excellence, vendor management, and data-driven decision making, including advancing AI/ML methods to sharpen strategic outcomes.

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