Lead UX designer, IT Specialist IV - BCIT

Salary Range
$87,373.00 - $139,674.00 Annually

Hiring Salary Range
$83,373.00

Job Summary
An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to helpdesk requests. Work of this class may involve leading and training less experienced IT Specialists, but does not involve full supervisory duties or responsibilities.

Minimum Qualifications
Education: Have a bachelor's degree in science from an accredited college or university.

Experience: Have four years of related specialty IT experience (for example, system engineering, network engineering, information security, application programming, systems design, hierarchical or relational database management, GIS experience, custom report writing or developing and supporting cloud‑based software integration).

If you have an equivalent combination of relevant education and experience, you also qualify.

Licenses, registrations, and certificates: Advanced technical credentials such as Project Management Professional (PMP) or Certified Information Security Manager (CISM) are preferred.

Knowledge, Skills & Abilities

Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.

Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.

Knowledge of current trends and developments in network‑based communications systems.

Knowledge of computer‑based communications protocols.

Skill in developing database queries and generating reports.

Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.

Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.

Ability to analyze, apply logic and solve technology problems.

Ability to establish and maintain effective working relationships with vendors, management, technical co‑workers, and support specialists, and system users.

Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.

Ability to schedule and perform preventative and corrective maintenance procedures and repairs.

Ability to write detailed technical reports and analyses.

Ability to develop a working knowledge of computer systems software and operating systems.

Ability to develop systems software and systems software testing procedures.

Additional Information
Background Check

Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six‑month probation.

Eligibility

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

Education Accreditation

Applicants’ education must be obtained from an accredited institution. Education credentials obtained outside the U.S. must be evaluated for U.S. equivalency. Evaluation agency information may be obtained at www.naces.org.

Selection Process

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity.

Examination Process

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications. Successful applicants will be placed on the employment‑certified eligible list for at least six months. The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. Supplemental questions may be required to further examine specific Knowledge, Skills and Abilities of the position.

Equal Employment Opportunity Statement
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

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