Dutch Speaking Social Media Content Moderator - Work In Athens, Greece

Dutch Speaking Social Media Content Moderator

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a Dutch Speaking Social Media Content Moderator position in Greece, based on-site in the vibrant and culturally rich city of Athens. In this pivotal role within the social media industry, you will be responsible for reviewing, assessing, and moderating user-generated content across major social media platforms, ensuring that online communities remain safe, respectful, and aligned with established community guidelines. This is a genuinely rewarding Dutch-speaking job that places you at the heart of the digital world, making a meaningful impact on millions of users' online experiences every single day.
Key Responsibilities

Review and moderate user-generated content submitted across social media platforms in Dutch, ensuring full compliance with platform-specific community standards and content policies.
Identify, elevate, and action potentially harmful, offensive, or policy-violating content including hate speech, misinformation, graphic material, and spam within established response timeframes.
Accurately classify and document content decisions using internal moderation tools and case management systems, maintaining detailed and precise records.
Engage with Dutch-speaking users in a professional and empathetic manner when communicating moderation decisions, appeals, or policy clarifications.
Monitor trends in harmful or abusive content within the Dutch-language social media space and provide actionable feedback to team leads and quality assurance teams.
Collaborate closely with cross-functional teams including trust and safety specialists, policy teams, and quality analysts to uphold the highest standards of content integrity.
Participate actively in ongoing training sessions, calibration exercises, and policy update briefings to ensure moderation decisions remain accurate and consistent.
Meet and consistently exceed defined performance metrics including accuracy rates, productivity targets, and quality benchmarks set by the social media client.
Requirements

Native or fluent Dutch language proficiency (both spoken and written) is absolutely essential for this role — this is a Dutch-speaking position and Dutch language skills will be assessed during the recruitment process.
Valid EU passport or relevant documentation confirming the right to work within the European Union (mandatory).
A genuine understanding of and interest in social media platforms, online communities, digital culture, and internet trends within Dutch-speaking markets.
Strong critical thinking, sound judgement, and the ability to make consistent, policy-aligned decisions under pressure in a fast-paced social media environment.
High level of emotional resilience and professionalism, with the ability to manage exposure to potentially sensitive or distressing content while maintaining objectivity and wellbeing.
Excellent attention to detail, strong written communication skills, and the ability to work both independently and collaboratively within a diverse, multilingual team.
Previous experience in content moderation, trust and safety, customer support, or a related field within the social media or digital industry is considered a significant advantage, though not strictly required.
Benefits

Competitive Monthly Salary reflecting your skills, experience, and the value you bring to the social media industry.
Fully Paid Relocation Package, including your flight to Athens, airport transfer, and hotel accommodation to ensure your move to Greece is completely stress-free.
Monthly Performance Bonus rewarding your dedication, accuracy, and outstanding contribution to the team.
2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security and recognition of your commitment.
Fully Paid Professional Training delivered by industry experts to equip you with all the tools and knowledge you need to excel in your role.
Comprehensive Health Insurance coverage from day one of your employment.
A structured career development pathway within a globally recognised social media and BPO environment, with real opportunities for advancement.
A supportive, inclusive, and multicultural workplace community in the heart of Athens, Greece.

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