Change and Communications Manager

Job Summary

The Change and Communications Manager will drive employee engagement, adoption, and awareness across Block’s workplace programs and transitions. This role develops and executes communications strategies that connect employees to their workplace, supports organizational change initiatives, and amplifies the JLL-Block partnership.
Key Responsibilities

Develop and execute an integrated change management and communications strategy aligned to Block’s workplace transformation roadmap.
Create compelling, brand‑aligned content across channels for a global employee audience.
Partner with Experience, Facilities, and Technology teams to communicate service changes, space updates, and program launches.
Build and maintain a communications calendar; manage cadence and consistency of employee and client‑facing messaging.
Support leadership communications, including town halls, all‑hands content, and executive briefings related to workplace initiatives.
Measure communication effectiveness and refine the approach based on engagement data.
Serve as subject‑matter expert on change management methodology.
Collaborate with executive leadership to develop communication strategies for global initiatives and organizational change; advise leaders on messaging, timing, and employee engagement best practices.
Develop change impact assessments, communication plans, stakeholder analyses, and readiness strategies for major workplace initiatives.
Establish communication standards, templates, and governance to ensure consistency across regions and maintain brand and tone consistency.
Coordinate communications across multiple global time zones and regional teams; collaborate with Workplace Experience, Facilities, IT, HR, Sourcing, Events, Finance, and Security.
Qualifications

5+ years of experience in internal communications, change management, or corporate communications.
Proven track record executing change programs in a corporate real estate or workplace environment (preferred).
Strong writing and content development skills across multiple formats and audiences.
Experience with change management frameworks (strongly preferred).
Ability to operate at both strategic and executional levels.
Bachelor’s degree in Communications, Marketing, Organizational Development, or a related field.
Success Measures

Increased employee awareness and adoption of workplace initiatives.
Timely and effective communications for major workplace changes.
High engagement rates across communication channels.
Positive stakeholder feedback from internal and client leadership.
Consistent global communication standards across all regions.
Strong partnership and trust with Workplace, Experience, and executive teams.
Location & Compensation

Remote – Chicago, IL, St.Louis, MO
Compensation: $100,000.00 – $120,000.00 USD per year (estimates may vary).
Benefits

401(k) plan with matching company contributions.
Comprehensive Medical, Dental, and Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
Early access to earned wages through Daily Pay.
Visa and Eligibility

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Equal Employment Opportunity

Jones Lang LaSalle is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

#J-18808-Ljbffr