Client Service Lead - Third Shift

Crane Worldwide Logistics - 3780 Tradeport Court - Responsibilities: Responds to orders, general client inquiries, invoice questions and client complaints.; Records consistent problem areas; Resolves issues with orders, delivery dates or service.; Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.; Provides leadership, coaching and training to a team of client service specialists