Lead CX Design Architect & Experience Strategist

Invitation Homes seeks a Lead, Design Architect – Customer Experience to own the customer-facing digital experience across platforms. You will drive design strategy, set standards, and advocate for customer needs within cross-functional teams.
Reporting to the Sr. Director of DXD, this role blends experience ownership, design architecture, research, and data fluency, requiring comfort with ambiguity and executive collaboration.

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