Head of Enterprise Account Management
Confidential · Multiple locations ·
- Job type:
- Full Time
Head of Enterprise Account Management
About the Company
A construction technology company managing strategic enterprise customers and cross-functional product feedback.
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is in search of a Head of Enterprise Account Management to oversee a portfolio of strategic enterprise customers. This pivotal role is dedicated to ensuring the long-term success of these accounts, fostering strong relationships, and driving account growth. The successful candidate will be the primary point of contact for key stakeholders, including executive-level decision-makers, and will be responsible for gathering and translating customer feedback into actionable requirements for internal teams. The focus is on managing and enhancing existing strategic relationships, driving customer satisfaction, and identifying opportunities for account expansion.
Applicants for the Head of Enterprise Account Management position at the company should have a proven track record in managing strategic enterprise relationships at a senior level, with the ability to build trusted partnerships and credibility with senior executives. A strong commercial and analytical mindset is essential, as is a proactive approach to customer success. The role requires excellent communication skills, the ability to understand complex industries and technical concepts, and experience in creating and implementing best practices in a dynamic environment. Desirable experience includes a background in construction, infrastructure, engineering, or related industries, and exposure to risk management, insurance, or compliance solutions.
Functions
Account Management/Optimization