Senior Sales Coordinator | Fully Remote

Senior Sales Coordinator

The Senior Sales Coordinator's primary role is to provide order management support for healthcare multi-million dollar project business, strategic accounts and/or specialty business units, including software subscriptions and renewals. The Senior Coordinator will work directly with Sales VPs and Directors as well as Customer Operations leadership to ensure requirements for projects, GPO/IDN contracts and adherence to terms and conditions are met. The Senior Coordinator will support on-going business operation of assigned business unit(s), ensure requests are met and quality targets are reached and sustained.
What You'll Do as a Sr. Sales Coordinator

Gain indepth knowledge of multi-million dollar project business and order management requirements
Gain indepth knowledge of GPO/IDN contracts and strategic accounts order management requirements
Gain indepth knowledge of subscription and renewal business
Manage order and inquiry inbox to categorize and assign Purchase Orders and requests to appropriate team members, including self-assignment
Review quotes in Sales Connection to ensure Purchase Orders submitted match quoted business
Import orders into Oracle and review pricing, shipping, and order lines for accuracy consistent with project requirements, GPO/IDN contracts and/or software specifications
Apply appropriate holds to orders to setup management of project businesses, strategic accounts and/or software business
Send Sales Order Acknowledgments to Customers, Sales and Service
Collaborate with Sales Development Specialists to ensure quotes are setup according to Customer profiles
Utilize available resources to update and increase product and system knowledge along with procedures and corporate initiatives
Ensure all actions are completed in accordance with department policies and procedures
Support the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs)
Work within the department's Lean tracking tools and provides data as needed for monthly documentation of performance against agreed-upon KPIs
Participate in Kaizen events when appropriate and supports the action plans that result from those events
The Experience, Skills and Abilities Needed

Required:
2 years' experience in sales support/customer support with direct contact with Customers and/or Sales required
Fluent in Microsoft Office Applications
Preferred:
Bachelors Degree in Business or Business discipline preferred
Prior experience with the following software systems strongly preferred:
Oracle
Sales Connection
Other:
Ability to handle multiple demands from many people and prioritize effectively
Ability to work quickly while maintaining attention to details
Strong decision-making skills; understands how decisions impact the Customer and the Company
Must demonstrate a high level of professionalism and integrity
Excellent communication skills – written, verbal and presentation
Ability to maintain composure under pressure and demonstrate a "can do" attitude
Teamwork
What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental, and Vision benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity & Parental Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $52,000.00 - $64,000.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.