Document Specialist I

What will you be doing?
The Document Specialist I - Storage is responsible for managing both short-term and long-term document storage, ensuring all documents are organized, securely stored, and easily retrievable. This role involves maintaining the integrity of both pre-requisite (short-term) and title vault (long-term) documentation, as well as providing administrative support. The individual in this position will be proficient in Microsoft Office as well as other relevant technology platforms to Holman and will demonstrate strong time management skills and attention to detail in all tasks. A notary certification is a plus but not required for the position.

Oversees the short-term and long-term storage of physical Licensing documents

Organize, barcode, and pull documents from storage

Assists and supports team members (e.g., Document Specialist I – Processing) depending on capacity and development goals

Time Management

Proficiency in Microsoft Office and other relevant Holman technologies leveraged by the Licensing and Compliance Department

Attention to Detail

Strong Communication Skills

Notary (Optional/Not Required)

Perform all other duties and special projects as assigned

What are we looking for?

High School Diploma or equivalent required, a degree in Business Administration or relevant field preferred. Additional education, certifications, or other distinctions are a plus.

Process a high volume of data entry and/or mailing of documents.

Strong problem-solving skills and the ability to handle multiple tasks simultaneously

Previous experience in case management, administrative support, or customer service is a plus.

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Ability to work independently and as part of a team

Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

2-4 years’ experience in case management, administrative support, or customer service related fields

Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department

Understanding of accounting principles and bookkeeping software may be requiredReviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Employee Assistance Program

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury Duty

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Regular Full-Time: We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time: In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $24.65 - $35.13 USD per hour.

Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

Misrepresent or embellish qualifications, skills, or experience

Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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