Sr. Relationship Manager (US)

Work Location
Bridgewater, New Jersey, United States of America

Hours
40 hours per week

Pay Details
$148,720 - $223,080 USD

Line of Business
Personal & Commercial Banking

Job Description
Ready to make an Impact? Join our High- Performing Commercial Banking Team! We are seeking a proven C&I Senior Relationship Manager to play a key role in growing and deepening our commercial banking portfolio. This is an opportunity to partner closely with business clients, delivering tailored financial solutions that drive their success while contributing meaningfully to the bank’s growth. In this role, you will operate as a trusted advisor to a diverse client base, leveraging your expertise in credit, business development, and market insights to identify opportunities, structure complex solutions, and build long‑term relationships with up‑market clients. You’ll collaborate across internal teams, influence key credit decisions, and lead strategic client engagements while shaping the future of our commercial banking presence in the communities we serve.

Compensation for Preferred Qualified Candidates
Additional base salary and incentive will be considered for highly qualified candidates who meet the following preferred qualifications.

Preferred Qualifications

Experience serving commercial businesses with annual revenues up to $250MM

Established COI network within the Commercial Business GAR segment

Depth & Scope

Recognized as top level expert within the company in a customer segment or product/service line with responsibility for identifying and interpreting trends in the market to structure portfolios and get results

Develops new business with prospects that have the largest and most complex credit needs in assigned portfolio segment

Defines new approaches to sell and deliver solutions

Anticipates emerging customer trends as a basis for recommending products and services and expanding the business

Highly sophisticated understanding of customer needs and competitor offerings that contribute to the direction of the business line or segment

Oversees the management and activities of large accounts and related servicing teams

Manages the most strategic relationships that are characterized by significantly complex products and services provided and/or takes a significant business development focus

Solves unique problems with broad impact on the business segment and financials

Develops and implements new and innovative approaches to the sales process, including negotiation of terms and approaches to account management – provides expert advice internally and externally

Impacts a range of sales achievement for largest accounts and relationships and a significant part of one or more business lines

Communicates complex ideas, anticipates potential objections and persuades customers; negotiates significant terms

Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program

Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Education & Experience

Undergraduate degree

10+ years relevant experience

In-depth understanding of commercial industry, business development techniques and credit decisions

Proven business development track record, with proven ability to conceptualize and implement effective new business strategies

Extensive network of outside referral sources for new business

Excellent credit and financial analysis skills

Effective negotiation skills

Customer Accountabilities

Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources

Makes sales calls and may coordinate sales calling efforts, gather related financial and general business information as directed, coordinate financial analyses needed to make credit decisions

Contributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management

Negotiates specific terms and conditions and communicate credit decisions to prospects and Customers as directed by policy and/or credit approval

Leads all aspects of relationship management for an assigned portfolio /segment and/or geography

Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience

Acts as a trusted advisor expected to meet the needs of customers by providing creative products / solutions

Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets

Understands customer’s operating environment, structure unique financing, cash management and overall business needs to add value to the customer

Actively generates referrals to all business partners in the Bank to help meet the comprehensive financial needs of TD customers

Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory

Possesses and constantly enhances expert knowledge of the market, customers, and broader economic factors

Identifies and responds to changes in the business environment and establishing action plans to address customer issues and priorities

Identifies customer / prospect referral opportunities to internal Bank partners that meet customer needs

Develops community relationships and membership in civic and professional organizations, including active participation in networking events

Physical Requirements

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – OccasionalKneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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