Supporting the Account Executive department, the full-time Junior Account Executive will manage client communications, resolve ticket issues, and assist with pledge errors in a remote setting, while progressing towards becoming a full Account Executive within 3 to 6 months.
Key responsibilities
Maintain and nurture existing client relationships while acting as a liaison between clients and operations staff
Conduct regular status meetings with clients and ensure timely responses to emails and JIRA tickets
Proactively monitor account health and address client concerns before they escalate
Required qualifications
Bachelor's degree (B.A./B.S.) in a related field or equivalent experience
One to two years of related experience or equivalent
Strong organizational and analytical skills
Ability to manage multiple projects and meet deadlines
Proven ability to cultivate positive professional relationships across departments
Junior Account Executive
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time