Director, Strategic Accounts and Business Development

The Director of Strategic Accounts and Business Development has dual responsibility for developing and maintaining strategic business relationships with national and regional stakeholders while driving new business development initiatives. This role combines account management of existing key clients with identifying and pursuing new business opportunities to achieve Telligen growth objectives. The position requires working collaboratively across the organization to ensure both client satisfaction and new business targets are met.

Essential Functions

Business Development and Sales

Develops and executes sales strategies to achieve growth targets

Generates leads and maintains sales pipeline in SalesForce

Prepares and leads client presentations

Leads proposal development process and contract negotiations

Establishes pricing strategies aligned with market conditions

Identifies and develops opportunities for account expansion

Recommends new product/service offerings based on market needs

Participates in strategic planning initiatives

Collaborates on continuous improvement efforts

Strategic Account Management

Develops and maintains favorable relationships with large, key accounts through regular face-to-face and virtual contact

Serves as main conduit between Telligen and clients for contract deliverables, expansions, and renewals

Monitors financials and profitability of accounts

Ensures service delivery meets client expectations and contract requirements

Manages client reporting and performance metrics

Strategic Planning and Market Intelligence

Monitors industry trends and provides market intelligence to leadership

Conducts ongoing market analysis to identify new opportunities

Makes recommendations for service expansion and improvements

Develops sales projections aligned with corporate business plans

Maintains presence in relevant industry associations and coalitions

Operations and Implementation

Coordinates with operations to ensure consistent service delivery

Leads implementation teams for new business

Manages solution development and problem resolution

Provides client education and training as needed

Other Duties

Represents the Company at meetings with clients, partners, stakeholders, community and business leaders

Makes presentations ensuring a professional and knowledgeable image is projected

Researches potential business opportunities and provides subject matter expertise in proposal development

Performs miscellaneous duties as assigned

Required Qualifications

Bachelor's degree in business, healthcare, marketing or related field

8+ years of experience in healthcare or related industry

Proven track record of 5-7 years managing large, complex customer relationships

Demonstrated success in health management solution sales

Strong understanding of healthcare marketplace and client needs

Excellence in relationship building and strategic account management

Superior presentation and negotiation skills

Ability to lead and manage direct reports

Preferred Qualifications

Travel up to 40% including local and overnight

Strong interpersonal skills emphasizing flexibility and diplomacy

Excellent public speaking and presentation abilities

Proficiency with CRM systems, particularly SalesForce

Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.

If you need assistance to navigate Telligen's careers website or to apply for a position, please send an email to careers@telligen.com

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