Residential Program Supervisor

Now with a $2,000 sign‑on bonus for new Seneca employees!

Are you a mental health professional with experience in crisis work with minors and their families? Ready to take on a leadership role? We’re looking for a compassionate and organized leader to support and develop a team of direct care staff while ensuring high‑quality, 24/7 services for youth and families. In this role, you will provide coaching, supervision, crisis support, and operational oversight, helping staff succeed and foster a positive, equity‑centered team culture. As the Crisis Program Supervisor, you’ll oversee scheduling, documentation, compliance, and program performance to ensure safety and effective youth‑focused services. If you believe you embody our core values of respect, curiosity, and hope; we would love to hear from you!

About Seneca
Seneca has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community‑based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

Provide individual and group supervision, coaching, training, and support to direct care staff

Lead hiring, onboarding, performance management, and staff development efforts

Foster a positive team culture grounded in anti‑racism, anti‑oppression, and equitable outcomes for youth, families, and staff

Develop and manage staff schedules to ensure safe and effective 24/7 program operations

Maintain awareness of all youth in care and ensure appropriate safety planning and crisis response

Respond to crises and provide consultation, guidance, and support to staff as needed

Review, approve, and provide feedback on documentation to ensure compliance, quality standards, and accurate billing

Monitor program performance, contract requirements, and required data tracking and reporting

Participate in an on‑call rotation and collaborate with multidisciplinary teams to support program operation

Qualifications
REQUIRED:

Education/Experience Requirements:

Master’s degree in Social Work/Counseling/Psychology/Marriage & Family Therapy OR

Bachelor’s degree + 3 years of experience

Applicable experience can include paid or unpaid experience working with youth or families, working in a mental health setting or providing crisis support to youth

Be part of a rotating emergency on‑call system, scheduled ahead of time

At least 21 years of age

Valid driver's license, clean driving record, and insurability through Seneca’s insurance policy

TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements

Preferred

Ability to work as part of and facilitate the development of a multi‑disciplinary team

Strong critical‑thinking, organizational, and presentation skills

Supervisory experience

SCHEDULE

Full‑time; four 10‑hour shifts per week

Option 1: Monday – Thursday, 4pm – 2am

Option 2: Wednesday – Saturday, 8am – 6pm

Exact schedule can be determined with the program Director

Rotating on‑call shift scheduled ahead of time

Benefits

Starting at $83,319 – $97,319 per year

Additional compensation upon passing the bilingual language proficiency exam

Salary increase every year

$2,000 sign‑on bonus

Mileage reimbursement

Stipends provided to staff members participating in the emergency on‑call shifts

Comprehensive employee benefits package:

Medical, dental, vision, chiropractic, acupuncture, fertility coverage

Long‑term disability, family leave, and life insurance

50% paid premiums for dependents

403b Retirement Plan

Employer‑paid Employee Assistance Plan

5 weeks of Paid Time Off and 11 Paid Holidays

Seneca is a Public Service Loan Forgiveness certified employer

Specialized training and development opportunities through Seneca’s Training department

Promotional opportunities across California and Washington

Relocation assistance may be available

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