Gartner IT in a hybrid work environment seeks a Vice President, Associate Support & Digital Experience to lead global end-user support for 20,000+ Gartner associates. The role oversees 24/7 operations from India centers and onsite teams at major offices worldwide, driving ticket reduction, automation, and proactive problem resolution.
The ideal candidate will pair operational discipline with a passion for employee experience, using data and automation to raise the bar while guiding a global team
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Global Head of 24/7 End-User Support & Digital Experience
Gartner · Stamford, CT, USA ·
- Pay:
- 164.000 - 226.000
- Job type:
- Full Time