Program Manager

Company Description
EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of over 30 full‑time professionals and more than 400 summer and school‑year staff, we have grown into a leading provider of out‑of‑school programs.

Our award‑winning summer camps and after‑school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all.

EDMO’s growth trajectory has been impressive, with expansion into multiple regions and over 200 partnerships with school districts in Northern California. Our organization’s commitment to quality programming and equitable access has been acknowledged through various accolades, including the 2020 NSLA Excellence in Summer Learning Award, 15 consecutive years of being voted “Best of the Bay,” and features on CNN, ABC, TODAY, Common Sense Media, Wall Street Journal, and NPR.

We envision a more connected world where all people feel confident on their journey toward self‑discovery and cultivate a deep sense of responsibility. Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness.

Position Overview
The Program Manager is responsible for overseeing all aspects of their assigned comprehensive after‑school program. This includes pre‑season training, in‑season program management, staff coaching and management, and interactions with students and parents. The Program Manager ensures the smooth operation of daily program activities, which include snack time, outdoor play, homework help, and SEL and STEAM activities. Exact parameters and daily schedules vary by partnership/site and the Program Manager is accountable for adapting company policies to the specifics of each partnership or site. This is an on‑site role.

Key Responsibilities

Maintain a positive relationship with all key contacts of the partnership.

Build healthy and positive relationships with all site staff, including principals, office staff, teachers, and custodians.

Meet regularly with relevant site staff to ensure smooth collaboration between the EDMO program and host site and adhere to site specifications.

Manage site budget and ensure all line items are within agreed upon budget. Create bi‑weekly touchpoints to reconcile actuals with the budget, covering flex budget for site‑specific supplies, payroll expenses, and, when applicable, staff appreciation and professional development.

Ensure payroll is on budget according to agreements with district partners. Oversee payroll and ensure timesheets are accurate and overtime is under budget.

Direct and coordinate programs for assigned locations. Lead accountability for the site as Program Manager.

Lead and supervise small and large employee teams, recognize potential issues, and apply problem‑solving methods as needed.

Observe student behavior, assess its appropriateness, and apply suitable behavior‑management techniques, positive redirection, or corrective action as necessary to support students in making positive choices, collaborating with the Program Culture Manager when needed.

Collaborate with the recruiting team to recruit, hire, and train effective program staff who can manage and lead a classroom and ensure delivery of EDMO’s comprehensive after‑school curriculum.

Provide ongoing supportive coaching, progressive counseling, and goal setting for program staff.

Conduct performance reviews and evaluations for program staff.

Implement all EDMO program policies and procedures, closely following training guides, tools, and written policies and acting as the expert on where to find answers from the provided tools.

Plan and implement program activities for “Community Week” that are culturally relevant, developmentally appropriate, and consistent with EDMO values, submitting plans within deadlines to the Program Culture Manager.

Adhere to program standards, including safety and cleanliness, and ensure the safety and well‑being of all staff, children, and parents, fostering a positive program environment.

Conduct all site staff meetings and training, including regular refreshers and safety demonstrations.

Train, coach, and manage a team of instructors (and a site assistant, if applicable).

Participate in all program training, professional development, and in‑season meetings.

Provide exceptional customer service by anticipating and addressing any issues involving children, staff, partners, site staff, or parents.

Communicate with parents as needed to keep them informed about their child’s experiences in the program.

Manage site inventory, ensuring all necessary materials are requested, received, and organized.

Exemplify the EDMO Method by demonstrating and promoting SEL skills of self‑awareness, problem‑solving, advocacy, collaboration, and empathy.

Complete all assigned tasks and maintain all assigned deadlines.

Perform all other duties as assigned to support the success and continuous improvement of the program.

Requirements

Passion and experience working with children.

Experience working with youth of all ages.

Previous involvement or experience in an after‑school environment, either as staff or as a participant.

Proven experience in hiring, coaching, and managing a team of employees.

Experience building and maintaining relationships with key stakeholders.

Ability to work effectively with a diverse team.

High sense of responsibility and dependability.

Strong communication skills, especially in interactions with parents and via computer (emails, Slack, etc.).

Skilled in problem‑solving, multi‑tasking, creativity, and flexibility.

Experience facilitating groups of children and proven classroom management.

A large supply of costumes and/or a plethora of skits and songs is a plus.

Education Requirements

Bachelor’s degree in education or a related field.

Completion of 48 college units.

Ability to take and pass the EDMO Instructional Exam.

Additional

CPR/First Aid Certification is required by the start date. The certification must include an in‑person CPR component. Compensation may be provided to obtain the certification if not already certified.

Physical Requirements

Vision: Ability to read small print and view a computer screen for prolonged periods.

Hearing: Ability to tolerate exposure to noisy conditions.

Speech: Ability to be understood in face‑to‑face communications, speaking with a level of proficiency and volume to be understood over a telephone or computer.

Upper body mobility: Ability to use hands to grasp, manipulate small objects, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.

Strength: Ability to lift, push, pull or carry objects up to 50 pounds frequently. May be required to move bins off delivery trucks and into classrooms and sometimes physically restrain individuals in conflict.

Environmental: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors and outdoors.

Mental: Ability to read, write, understand, interpret, and apply information at a moderately complex level; math skills at a high‑school proficiency level; judgment and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; compile and coordinate information and records; understand how to manage stress.

Employee Benefits

New hire welcome package.

Health benefits: medical, dental, vision, life, AD&D.

Paid time off.

Holiday pay: 13 federal holidays and winter holidays (subject to site/school schedules).

After one year and 1000 hours of service, 401(k) with matching (immediate vesting when contributions begin).

Pretax health and dependent care flex plans.

Employee assistance programs, including employee discounts on wellness and pet insurance.

Professional Development

Learning and development opportunities through LinkedIn Learning.

Compensation
This is a full‑time, regular exempt position. Salary:

$70,304

annually, commensurate with experience and location.

Equal Opportunity Statement
EDMO is an equal opportunity employer that is committed to diversity, equity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDMO makes hiring decisions based solely on qualifications, merit, business needs, and organizational value fit.

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