Director, Customer Experience & Strategy

Datavant is seeking a Director of Customer Service to lead strategy, operations, and performance across the department, partnering with Credit, Collections, Operations, Sales, and Product to deliver exceptional customer outcomes.
You will build a high‑performing, data‑driven team, establish KPIs, drive process improvements, manage budgets, and ensure compliance while fostering an inclusive, coaching culture in a fast‑growing health tech environment.

#J-18808-Ljbffr