Americas Customer Service Leader

Repligen Corp in the United States invites a seasoned Americas customer service leader to optimize end-to-end order management from capture to cash. You will lead a regional team, drive process rigor, ensure data-driven decisions, and partner with sales, finance, and operations to meet commitments and improve customer experience.
We seek a BS/BA with 10+ years in customer-facing or operations roles, 5+ years of people management, and deep ERP O2C expertise.

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