Americas Customer Service Leader — O2C Excellence

Repligen Corporation seeks a senior leader to own and improve end-to-end order management and the customer experience for the Americas region. You will guide a team from order entry to invoicing, cash application, and dispute resolution, partnering with sales, finance, and operations to deliver execution excellence.
The role requires a BS/BA and 10+ years in customer-facing or operations roles, plus 5+ years of people management and strong ERP O2C expertise.

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