Market Research Manager with Retail - Consumer Insights

Date Posted: 07/20/2026
Hiring Organization: Rose International
Position Number: 504383
Industry: Telecommunications
Job Title: Market Research Manager with Retail - Consumer Insights
Job Location: El Segundo, CA, USA, 90245
Work Model: Hybrid
Work Model Details: 3 days onsite and 2 days remote per week.
Shift: Standard business hours
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 39
Min Hourly Rate($): 55.00
Max Hourly Rate($): 65.00
Must Have Skills/Attributes: Microsoft Office, Microsoft PowerPoint, Project Coordinator, Retail Marketing
Experience Desired: Research Program & Project Management/Coordination (3-5 yrs); Experience in market research, consumer insights, shopper insights, retail strategy, customer exp. (3-5 yrs); Strong PowerPoint storytelling skills (3-5 yrs); Familiarity w/research methods such as surveys, segmentation, customer journey research, qualitati (3-5 yrs)
Required Minimum Education: Bachelor’s Degree
Job Description
Only qualified Manager Retail Marketing – Research Program Management candidates located near El Segundo, CA, will be considered due to the position requiring an onsite presence.
Preferred Education

BA/BS in Marketing, Market Research, Consumer Insights, Business, Communications, Psychology, Statistics, Social Sciences, or a related field.
Required Skills, Experience, & Abilities

3–5 years of experience in market research, consumer insights, shopper insights, retail strategy, customer experience, or marketing program management.
Hands-on experience supporting or managing research projects from brief development through final readout.
Familiarity with research methods such as surveys, segmentation, customer journey research, qualitative interviews, shop-alongs, focus groups, intercepts, usability testing, pre/post measurement, and test-and-learn design.
Ability to work with cross-functional teams and translate business needs into clear research plans.
Strong PowerPoint storytelling skills and experience creating concise, executive-ready summaries.
Desired Skills, Experience, & Abilities

Experience with retail, telecom, omnichannel experiences, sports/cultural sponsorships, or in-store merchandising is a plus.
Experience with syndicated or custom research platforms, dashboards, survey tools, social listening, or data visualization platforms is a plus.
Comfort using AI tools to improve speed, synthesis, organization, and communication is a plus.
The Retail Marketing Organization is a fast-paced and fun place to work. The successful candidate will be a motivated, curious, and solutions-oriented partner who can collaborate, communicate, and cultivate the customer voice to help Retail Elevation Win Together.
Role

The Manager of Retail Elevation – Research Program Management will have a frontline seat and the opportunity to help shape the evolution of telecom retail experience. Working closely with partners across the Marketing and Growth Organization, Retail Elevation, Visual Merchandising, Retail Marketing, Digital Innovation, Sports Sponsorships, Omnichannel, Research/Analytics & Insights, Agency partners, and Sales/Operations teams, the successful candidate will help turn customer insights into action across the programs that define how shoppers experience Telecom in-store.
This role is ideal for a curious, organized, and highly collaborative research professional who enjoys managing multiple workstreams, connecting dots across teams, and translating customer feedback into clear recommendations. The contractor will help manage the day-to-day execution of retail research programs that evaluate shopper behavior, creative effectiveness, in-store experience, sponsorship activations, digital-to-retail journeys, merchandising impact, and customer perceptions such as Brand Love, Overall Satisfaction, Likelihood to Recommend, Brand Consideration, and Purchase Motivation.
Responsibilities

Manage day-to-day research programs across Visual Merchandising, Retail Marketing, Digital Innovation, Sports Sponsorships, Omnichannel, and related Retail Elevation initiatives.
Partner with internal stakeholders and external research vendors to scope research needs, clarify business objectives, align timing, and ensure projects are set up to generate useful, actionable insights.
Develop and manage research briefs, learning agendas, timelines, status updates, and recap materials that keep cross-functional partners aligned and moving.
Support ongoing Retail Customer Tracker work, including creative overlays, shopper journey learning, competitive benchmarking, and readout preparation.
Coordinate qualitative and quantitative research efforts, including tracker studies, creative effectiveness testing, pre/post measurement, shop-alongs, intercepts, focus groups, rep feedback, and exploratory research.
Help evaluate sponsorship and retail activation performance, including programs tied to sports, cultural moments, local market events, and immersive in-store experiences.
Partner with analytics resources to connect research findings with traffic, sales, conversion, engagement, and customer behavior data where appropriate.
Synthesize complex inputs into clear, executive-ready stories that identify what we learned, why it matters, and what the team should do next.
Maintain research documentation and governance, including project trackers, briefs, readout schedules, vendor outputs, insight repositories, and next-step follow-ups.
Help identify research gaps and recommend practical approaches when existing data sources do not fully answer the business question.
Champion the customer voice by ensuring Retail Elevation decisions is grounded in what customers actually see, feel, need, and do in the store experience.
This Person Will

Be a customer-first research enthusiast who is energized by using insights to improve the retail experience.
Be highly organized and comfortable managing several projects, partners, and deadlines at the same time.
Be able to translate business questions into researchable objectives and practical methodologies.
Have experience working with both quantitative and qualitative research approaches.
Be comfortable reviewing survey data, qualitative findings, dashboards, creative testing, and performance metrics.
Have strong communication skills and the ability to turn detailed findings into concise, actionable business stories.
Be collaborative, proactive, flexible, and comfortable operating in a fast-paced, matrixed environment.
Bring curiosity, sound judgment, and a healthy sense of “why behind the what.”
Be comfortable working in the Microsoft 365 environment, including PowerPoint, Word, Excel, Teams, SharePoint, and Copilot/AI-enabled tools.
Have experience with research vendors, agency partners, or cross-functional marketing teams preferred.
Experience in retail, shopper insights, customer experience, brand strategy, advertising, merchandising, digital/omnichannel, or sponsorship measurement preferred.
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
Benefits

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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