WeaveGrid is seeking a Customer Experience Associate to join our Customer Operations team in San Francisco. You will be the primary link to our customer participants, triaging, answering, and resolving tickets while summarizing feedback to improve the product and service experience.
The role is hybrid with in-office days on Tuesdays and Thursdays, focusing on CSAT, response times, and issue escalation. 1–2 years in Customer Operations or Support preferred; strong communication and a proactive
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Customer Experience Specialist — Energy Grid (Hybrid)
Stanford Climate Ventures · San Francisco, CA, USA ·
- Pay:
- 58.000 - 82.000
- Job type:
- Full Time