Senior Programmatic Solutions Consultant, Amazon Ads, Sales, Advertising, & Acco

Overview
Amazon Ads is seeking a Senior Programmatic Solutions Consultant to join our team supporting Amazon DSP customers.

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first‑party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third‑party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e‑commerce advertising better than anybody else and want to turn it into a science that all users can leverage for their programmatic advertising.

As a Senior Programmatic Solutions Consultant (Sr. PSC), you will manage the end‑to‑end experience of our enterprise customer, the programmatic trading desk. You will drive success by developing customer expertise in our programmatic advertising DSP, working closely with programmatic traders at agencies/advertisers and Amazon Ads internal sales, product, and support teams to address customer needs.

A typical Sr. PSC engagement could include onboarding new traders, delivering training on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations, monitoring their impact, and conducting deep dives to determine root causes of issues and inform customers of the best course of action. You will advocate for customers in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design.

Key Responsibilities

Own the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.

Provide services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.

Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.

Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross‑functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).

Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers.

Integrate adtech and agency‑side solutions by partnering with complex, cross‑functional teams to deliver programmatic strategies and implementations with limited guidance.

Basic Qualifications

6+ years of digital advertising and client‑facing roles with a focus on data analysis.

Experience in a client‑facing consultative role working with large, complex enterprise customers.

Experience with Doubleclick (XSM, DFP), AdJuster, or Salesforce.

Experience managing executive customer relationships and key business stakeholders.

Preferred Qualifications

Experience creating processes and improving tools with measurable impact on advertisers.

Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Additional benefits are available based on location and role.

Compensation
USA, NY, New York: $140,300.00 – $189,800.00 USD annually.

Equal Employment Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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