Vice President of Account Management

The Digital Partnerships & Fintech team is responsible for cultivating strategic partnerships and managing relationships across the fintech ecosystem. We work with leading technology companies, ecommerce platforms, financial institutions, modern processors, program managers, and fintech innovators to deliver differentiated solutions, create new payment experiences, and drive mutual growth

In this highly visible, customer-facing leadership role, you will lead Mastercard’s relationships with key fintech enablers, including modern processors, program managers, and BIN sponsors that power the next generation of consumer and small business financial services. You will be responsible for driving strategic growth, strengthening partner engagement, and leading a high-performing team of relationship managers

Lead and develop a team of relationship managers, fostering a culture of excellence, accountability, continuous learning, and career development

Build deep, trusted relationships with senior executives and C-suite leaders across strategic fintech enabler partners, serving as a key advisor and advocate for mutual business growth

Cultivate and expand Mastercard’s ecosystem influence by identifying new partnership opportunities and deepening engagement across processors, program managers, BIN sponsors, fintech platforms, and emerging industry participants

Execute Mastercard’s go-to-market strategy across a broad suite of products and services, including Digital First, Cyber & Intelligence, Loyalty, Services, Open Banking, and Fraud solutions, with a focus on driving core growth and market share

Develop strategic account plans and growth strategies that align partner priorities with Mastercard’s business objectives

Partner cross-functionally with Product, Engineering, Franchise, Finance, Services, Legal, and Regional teams to deliver scalable solutions and exceptional customer outcomes

Identify, structure, and execute complex commercial opportunities, including new product launches, strategic partnerships, and ecosystem expansion initiatives

Co-innovate with partners and Mastercard product teams to develop differentiated value propositions and bring new solutions to market

Lead executive-level business reviews, negotiations, and strategic planning discussions while representing Mastercard as a trusted thought leader within the fintech ecosystem

Develop business cases and commercial strategies supported by financial analysis, ROI modeling, and long-term growth planning

Negotiate commercial agreements, term sheets, and contracts while balancing customer needs with Mastercard’s strategic objectives

Stay ahead of emerging industry trends, regulatory developments, and competitive dynamics to shape Mastercard’s fintech enabler strategy

Success in this role requires exceptional relationship-building capabilities, executive presence, and the ability to influence stakeholders across complex organizationsExceptional relationship-building skills with a demonstrated ability to establish credibility and influence with executive and C-suite stakeholdersDemonstrated ability to navigate ambiguity, solve complex problems, and influence outcomes across diverse stakeholder groupsHighly strategic thinker with strong analytical capabilities, financial acumen, and experience developing business cases and growth plansProven experience leading strategic partnerships, business development, or account management functions within fintech, payments, banking, processing, or technology sectorsStrong business acumen with the ability to connect market trends, customer needs, and Mastercard capabilities into actionable growth strategiesExperience leading complex commercial negotiations and managing large-scale strategic partnershipsStrong executive presence with outstanding verbal, written, and presentation skillsDemonstrated success managing and developing high-performing teams, including coaching, mentorship, talent development, and succession planningProduct, platform, engineering, or technical experience preferred, with the ability to engage effectively with technical stakeholders and translate business needs into scalable solutionsDeep understanding of the fintech ecosystem, including modern processors, program managers, sponsor banks, embedded finance platforms, and payment infrastructure providersTrack record of identifying, cultivating, and converting new business opportunities into measurable revenue growthCollaborative leader with high emotional intelligence, adaptability, and a passion for building enduring relationships both internally and externallyBachelor’s degree required; MBA or advanced degree preferredSkilled people leader who attracts, develops, and retains top talentTrusted advisor to strategic fintech enabler partnersStrategic thinker capable of driving growth through partnership, innovation, and collaborationBuilder of long-term executive relationships and ecosystem influenceEffective cross-functional leader who can align diverse stakeholders around a common vision and deliver results

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