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Customer Experience & Resolution Lead

Acuity Brands, Inc. · Atlanta, GA, USA ·

Pay:
45.000 - 75.000
Job type:
Full Time

Acuity Inc. in Atlanta, GA is seeking a proactive Customer Order Management Specialist to support channel customers with order entry, inquiries, and issue resolution. You will become an expert who can train others and document knowledge and processes.
Key duties include pricing guidance, coordinating shipments, leveraging Power BI to monitor regional orders, and acting as a liaison between internal teams and customers to ensure timely, accurate service.

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