Customer Experience Specialist - Hybrid + Equity Options

WeaveGrid, Inc. is seeking a Customer Experience Associate to join the Customer Operations Team. You will be the bridge to customers in our serviced utility programs, triaging and resolving tickets, and summarizing feedback to improve the user journey.
The role requires 1–2 years in Customer Operations or Support, with the ability to translate complex technical concepts for non-technical users. You’ll operate in a hybrid setting with in-office days on Tuesdays and Thursdays and collaborate with

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