Remote Internet Support Specialist

IdeaTek is seeking an Internet Support Specialist to assist customers with wireless, fiber, and phone services. You will listen, troubleshoot, and provide meaningful solutions while delivering empathetic, high-quality service.
This remote/hybrid role is based in Kansas and involves collaboration with internal teams to resolve issues efficiently. You will support customers, identify trends, and share recommendations to improve processes, all while maintaining a professional, patient demeanor.

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