Remote Internet Support Specialist

IdeaTek, a Kansas telecom, is seeking an Internet Support Specialist to assist customers by listening to needs and delivering solutions through troubleshooting our wireless, fiber internet, and phone services. You will collaborate with internal teams to resolve issues, identify trends, and share recommendations for process improvements, with proactive follow-up to ensure complete, satisfactory outcomes.
This remote/hybrid role in Kansas values empathy, patience, and professionalism, offering

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