Client Delivery Director

Our client is a growing software business providing complex, business-critical technology to enterprise customers in regulated markets.
They’re hiring a Client Delivery Director to lead complex software implementations, manage senior client relationships, and help strengthen the wider delivery function.
This is a hands-on leadership role for someone who can combine implementation ownership, project management, data and systems knowledge, and strong people skills.
What the role looks like:

Owning client implementations from initial scope through go-live
Leading discovery, requirements, configuration, testing, training, and deployment
Managing multiple concurrent projects, timelines, risks, and stakeholders
Overseeing data migration, validation, system integrations, and delivery quality
Acting as a senior point of contact for enterprise clients
Working closely with Product, Engineering, Customer Success, Sales, and leadership
Improving project governance, delivery processes, and client outcomes
What they’re looking for:

Strong experience in software implementation, professional services, client delivery, or consulting
Background in fintech, financial services technology, regulated software, or another data-intensive environment
Strong project or programme management experience
Experience with data migration, integrations, APIs, secure file transfer, or batch processing
Excellent client management and executive stakeholder communication skills
Ability to manage multiple projects and work autonomously
Experience mentoring or leading delivery team members
Strong analytical skills and proficiency with Excel
Willingness to travel when required
Useful experience:

Capital markets, treasury, payments, risk, accounting, or financial software
Project governance, RAID logs, and change management
Why it’s interesting:

This is a high-impact role with strong ownership across client delivery, internal collaboration, process improvement, and team development.
The successful person will work closely with senior leaders and have meaningful scope to take on broader responsibility as the business grows.
Compensation and benefits:

Equity included
Competitive health and retirement benefits
Paid parental leave
Generous PTO

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