Tempdent is seeking a friendly and analytical Customer Experience and Insights Specialist to embed the voice of the customer across the learner and employer journey. You will capture feedback, perform analysis and drive action to improve satisfaction and outcomes.
You will handle queries, manage complaints and collaborate with teams to deliver consistently high-quality customer experiences. Experience in education/apprenticeships and Salesforce/Power BI is advantageous.
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Voice of the Customer & CX Insights Specialist (Remote)
Hollybank Trustees Ltd · New York, NY, USA ·
- Pay:
- 27.000 - 33.000
- Job type:
- Full Time