Managing day-to-day client engagement, the remote contract Client Services Manager will ensure operational effectiveness and delivery quality for YouTube Creative Readiness programs while coordinating with cross-functional teams and stakeholders.
Key Responsibilities
Serve as the primary operational contact for assigned programs, ensuring a high-quality client experience
Drive the successful execution of program milestones and validate team outputs against client goals
Identify opportunities for process improvement and support client growth in YouTube maturity
Required Qualifications
5-7 years of experience in Client Services, Account Management, or a similar client-facing role
Proven ability to manage multi-stakeholder engagements and drive accountability across teams
Strong understanding of digital media strategy, marketing measurement, and performance KPIs
Ability to evaluate data insights and translate complex information into client-ready storytelling
Comfort operating in fast-paced environments with evolving programs and processes
Client Services Manager
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Contract