Complex Director Sales and Marketing - Embassy Suites by Hilton San Francisco Ai

Exceptional Hospitality Starts with You. Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work!

Job Description
As a Complex Director of Sales and Marketing, you're not just overseeing commercial strategies for the hotel – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Drive total revenue performance: Lead sales and marketing efforts across all segments, including group, catering, business transient, and leisure, to achieve revenue goals and profitability targets

Develop commercial strategy: Set and execute the hotel’s multi-year commercial plan in partnership with on-property and regional leaders, aligning enterprise solutions with local market needs

Optimize pricing and business mix: Collaborate with Commercial Leadership to implement pricing strategies, forecast demand, and define the optimal mix of business for each period

Analyze performance and convert insights to action: Lead the Sales & Marketing Optimization Process, using data to identify opportunities, adjust tactics, and communicate performance drivers through regular commercial reviews

Lead marketing and digital strategy: Oversee B2B marketing, digital campaigns, social media, PR, and online content to strengthen brand presence and demand generation

Ensure brand alignment and operational excellence: Oversee sales and marketing activities to ensure consistency with brand standards, corporate identity, and enterprise communication tools

Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs

Qualifications
What it takes to make the stay: At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member. A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Benefits

Paid Time Off – generous program to help you relax, recharge and rejuvenate yourself

Health Benefits – varieties of health plans (medical, dental and vision) for you to choose from

401(k) – build your retirement savings with our company match

Go Hilton Travel Program – enjoy deeply discounted rooms at any Hilton hotels

Free Life Insurance – leave financial protection for your loved ones

Paid Maternity/Parental Leave – enjoy paid time off to care for your newborn with peace of mind

Employee Stock Purchase Plan – invest in the company you work for

Crisis Concierge – provide support and emotional care in time of loss or hardship

Free Meal & Free Parking – no hustle to pack your meal or to spend money on parking

Perks at Works – discounts on thousands of merchandises from electronics to movie tickets

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