EcoShield Pest Solutions is seeking a Customer Service Manager to lead the daily operations of the Customer Service team, ensuring high-quality support and efficiency. You will coach staff, monitor KPIs, and partner with cross-functional leaders to resolve escalated concerns and support business objectives.
The role emphasizes coaching, policy adherence, and delivering consistent customer communication across channels. Competitive pay and full benefits are provided.
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Customer Service Manager: Lead & Optimize CS Team
The Shield Companies · Atlanta, GA, USA ·
- Pay:
- 45.000 - 55.000
- Job type:
- Full Time