Head of Customer Experience & Strategy

Publicis Health Media is seeking a Vice President, Customer Experience (CX) to lead customer-centered strategy across various clients. The role demands 12+ years of experience in customer experience, ideally within the pharmaceutical sector. You will mentor teams and drive innovation to enhance client outcomes.
As VP, CX, you will partner with cross-functional leaders and influence decision-making through evidence-based recommendations, contributing to agency growth. The position offers a robust benefits package including medical coverage and retirement options.

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