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Head of Customer Experience & Strategy

CSL · Summit, NJ, USA ·

Job type:
Full Time

CSL Seqirus is seeking a Director of Customer Engagement to own the customer support strategy and operating model within a highly regulated healthcare environment. You will lead cross-functional initiatives spanning Commercial Operations to deliver service excellence, operational efficiency, and revenue growth for a vaccines-focused organization.

The role emphasizes leadership, cost discipline, and executive-level communication, translating complex service data into actionable business insights

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