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Office Manager / Creative Admin

J&R Marketing · Smithfield, RI, USA ·

Job type:
Full Time

This role is the front of the company and a key part of how our business runs day to day. You will be the first person customers and clients interact with when they walk in, call, or come in for a meeting. You’ll greet them, help them, and represent the company in a professional and friendly way. At the same time, you’ll be responsible for keeping things organized internally and making sure operations stay on track. This role touches multiple areas of the business including customer interaction, finance, admin, sales and internal systems. No two days are the same. You’ll need to be a self-starter who can stay organized, shift between responsibilities, and keep things moving.

What You’ll Be Doing

Be the main point of contact for the office

Answer phones, greet walk-ins, and help customers

Assist with pickups, questions, and basic product guidance

Support sales and operations

Process orders and update the CRM

Help maintain a clean and organized showroom

Handle supplies, orders, and general coordination

Own financial and administrative responsibilities

Run and manage weekly payroll (no prior experience required, we will train you)

Pay and document billing pertaining to vendors, taxes and more

Categorize transactions and keep financial records organized

Work with our bookkeeper and accountant as needed

Maintain systems and organization

Keep CRM and internal tools (Asana, etc.) accurate and up to date

Help document and improve processes

Support the team

Assist with onboarding new employees

Help coordinate occasional team events

Step in wherever needed to keep things moving

Who You Are

This role is best suited for someone who:

Is highly organized and detail-oriented

Is comfortable being the first point of contact for customers and clients

Can handle multiple responsibilities without getting overwhelmed

Takes initiative and follows through

Communicates clearly and professionally

Is comfortable working with numbers

Likes structure, checklists, and keeping things clean and accurate

Looking for a growth position

This role plays a major part in how our company operates. You’ll help keep the business organized, support the team, and ensure clients have a great experience from the moment they walk in.

Interested?
If you're excited about being part of our team, apply today.

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