This role is the front of the company and a key part of how our business runs day to day. You will be the first person customers and clients interact with when they walk in, call, or come in for a meeting. You’ll greet them, help them, and represent the company in a professional and friendly way. At the same time, you’ll be responsible for keeping things organized internally and making sure operations stay on track. This role touches multiple areas of the business including customer interaction, finance, admin, sales and internal systems. No two days are the same. You’ll need to be a self-starter who can stay organized, shift between responsibilities, and keep things moving.
What You’ll Be Doing
Be the main point of contact for the office
Answer phones, greet walk-ins, and help customers
Assist with pickups, questions, and basic product guidance
Support sales and operations
Process orders and update the CRM
Help maintain a clean and organized showroom
Handle supplies, orders, and general coordination
Own financial and administrative responsibilities
Run and manage weekly payroll (no prior experience required, we will train you)
Pay and document billing pertaining to vendors, taxes and more
Categorize transactions and keep financial records organized
Work with our bookkeeper and accountant as needed
Maintain systems and organization
Keep CRM and internal tools (Asana, etc.) accurate and up to date
Help document and improve processes
Support the team
Assist with onboarding new employees
Help coordinate occasional team events
Step in wherever needed to keep things moving
Who You Are
This role is best suited for someone who:
Is highly organized and detail-oriented
Is comfortable being the first point of contact for customers and clients
Can handle multiple responsibilities without getting overwhelmed
Takes initiative and follows through
Communicates clearly and professionally
Is comfortable working with numbers
Likes structure, checklists, and keeping things clean and accurate
Looking for a growth position
This role plays a major part in how our company operates. You’ll help keep the business organized, support the team, and ensure clients have a great experience from the moment they walk in.
Interested?
If you're excited about being part of our team, apply today.
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Office Manager / Creative Admin
J&R Marketing · Smithfield, RI, USA ·
- Job type:
- Full Time