Director of Sales and Marketing

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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

As a member of the properties Executive Committee, the Director of Sales & Marketing is a highly visible role with exposure to Senior and Corporate leadership.

The Director of Sales & Marketing has direct oversight of the Sales and Marketing operation of the hotel. The Director is responsible for the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings.

The Director is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance.

Qualifications

6 years or more of progressive hotel Sales experience (typically with Hyatt)

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds

With opening hotels, previous hotel pre-opening experience preferred

Demonstrated history of success

Results driven, energetic, and focused

Service oriented style with professional presentation skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

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