Commercial Manager

Leading customer contract renewals, the full-time Commercial Manager will develop and execute renewal strategies to enhance customer retention and revenue growth while negotiating commercial outcomes with clients and internal stakeholders, with the option to work remotely or from Chicago, IL.
Key responsibilities

Manage the full lifecycle of customer contract renewals from opportunity identification through execution
Develop and execute strategies focused on customer retention, revenue growth, and contract term optimization
Lead customer negotiations on pricing, contract terms, and service modifications

Required qualifications

5+ years of experience in commercial management, renewals, or related fields
Proven experience in managing customer negotiations and contract renewals
Understanding of commercial management principles and pricing strategies
Experience using Salesforce CRM and related commercial systems
Familiarity with data centers, colocation, or complex B2B environments preferred