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Hybrid Customer Experience Specialist | Plumbing & Home

Delta Faucet · Winston Salem, NC, USA · Remote ·

Pay:
24.865 - 39.027
Job type:
Full Time

Liberty Hardware, part of Delta Faucet Company, is seeking a Customer Experience Specialist I. You will assist customers with product questions, installations, troubleshooting, and warranty processing, focusing on Delta Shower Doors and Enclosures.
The role blends onsite and remote work, three days in the office and two days remote, to ensure excellent service across channels. The ideal candidate brings at least 5 years in customer service, proficient CRM experience (Genesys/SAP/Salesforce), and

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