Amazon is seeking a Brand Support Program Manager to own and scale our global brand customer support strategy for Live Self-Service. You will work cross-functionally with Engineering, Product, Content, and frontline teams to identify pain points, drive automation, and influence product enhancements that enable brands to self-sufficiency.
The role focuses on establishing a hands-off, scalable support model, reducing costs while supporting growth.
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Global Brand Support & Self‑Service Programs Lead
Amazon · Culver City, CA, USA ·
- Pay:
- 74.200 - 129.800
- Job type:
- Full Time