Amazon is seeking a Brand Support Program Manager to own and scale our global brand customer support strategy for Live Self-Service. You will work cross-functionally with Engineering, Product, Content, and frontline teams to identify pain points, drive automation, and influence product enhancements that enable brands to self-sufficiency.
The role focuses on establishing a hands-off, scalable support model, reducing costs while supporting growth.
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Global Brand Support & Programs Lead
Amazon · Culver City, CA, USA ·
- Job type:
- Full Time